Welcome to Jobber's home for real-time information on system performance and outages. Here you'll find live and historical data on systems status. If there are any interruptions in service, a note will be posted here.
Web Application (Jobber Online)
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Operational
API & Mobile Application (Jobber App)
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Operational
Resolved -
We have fully investigated, and SMS communication is now functioning as expected. We appreciate your patience.
Oct 30, 23:34 MDT
Investigating -
We are currently experiencing a higher volume of failed SMS communications in the US. Our team is working towards a solution. In the meantime, our team has verified that SMS communications sent from a registered Dedicated Phone Number are still functioning as intended.
Oct 30, 21:13 MDT
Resolved -
We have fully investigated, and SMS communication in the US & Canada are now functioning as expected. Our Engineering team is actively discussing how to prevent future disruptions similar to this one.
If you continue to experience issues with SMS communications, please reach out to support@getjobber.com.
Thank you for your patience as we resolved this issue!
Oct 29, 17:47 MDT
Update -
Our team is making continuous progress toward implementing a resolution for this issue. Further updates will be provided as they become available. We appreciate your continued understanding and patience.
Oct 29, 11:36 MDT
Update -
We are continuing to work towards implementing a fix for the issue.
Oct 28, 06:34 MDT
Identified -
The root cause of the issue has been identified and are working towards implementing a fix.
Oct 25, 16:06 MDT
Update -
We are continuing to investigate this issue.
Oct 25, 13:20 MDT
Investigating -
We are currently experiencing a higher volume of failed SMS communications in the US & Canada. Our team is working towards a solution. In the meantime, our team has verified that SMS communications sent from a registered Dedicated Phone Number are still functioning as intended.
Oct 25, 13:06 MDT
Completed -
The scheduled maintenance has been completed.
Oct 28, 16:30 MDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 16:00 MDT
Update -
We are performing an upgrade on our Checklists and Forms backend. Users may experience intermittently degraded service and certain business insights may not be available during this time.
Oct 29, 15:00 MDT
Update -
We are performing an upgrade on our Checklists and Forms backend. Users may experience intermittently degraded service and certain business insights may not be available during this time.
Oct 23, 11:18 MDT
Update -
We will be undergoing scheduled maintenance during this time.
Oct 23, 11:17 MDT
Scheduled -
We are performing an upgrade on our Checklists and Forms backend. Users may experience intermittently degraded service and certain business insights may not be available during this time.
Oct 23, 10:59 MDT