Welcome to Jobber's home for real-time information on system performance and outages. Here you'll find live and historical data on systems status. If there are any interruptions in service, a note will be posted here.
Resolved -
We have fully investigated, and are no longer experiencing issues with Non-Administrator users accessing index pages through Jobber Online.
Affected users may need to refresh their browser page to regain access to Clients, Requests, Quotes, Jobs and Invoices index pages.
Our Engineering team is actively discussing how to prevent future disruptions similar to this one.
If you continue to experience issues with (symptom/known issue) please reach out to support@getjobber.com.
Thank you for your patience as we resolved this issue!
Jan 7, 10:36 MST
Investigating -
We are investigating an issue with Non-Adminstrator users accessing index pages through Jobber Online. This may affect Non-Administrator users attempting to access index pages for Clients, Requests, Quotes, Jobs and Invoices.
We recommend that the affected users access these pages through the Jobber App as a temporary workaround.
We will update as soon as we have any more information.
We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.
Jan 7, 10:25 MST
Resolved -
We have fully investigated, and are no longer experiencing issues with completed visits through Jobber Online. Our Engineering team is actively discussing how to prevent future disruptions similar to this one.
If you continue to experience issues with completed visits not appearing as grayed out on the schedule, please reach out to support@getjobber.com.
Thank you for your patience as we resolved this issue!
Jan 5, 16:38 MST
Investigating -
We are investigating an issue with the schedule where completed visits that are assigned a calendar colour are not appearing grayed out. This may affect some users when viewing the schedule through Jobber Online.
We recommend that users update their schedule settings to use the Strikethrough option to view completed appointments as a temporary workaround.
We will update as soon as we have any more information.
We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.
Jan 5, 15:32 MST
Resolved -
We have fully investigated, and are no longer experiencing issues with Quote creation. Our Engineering team is actively discussing how to prevent future disruptions similar to this one. If you continue to experience issues with creating new Quotes please refresh your page or reach out to support@getjobber.com. Thank you for your patience as we resolved this issue!
Jan 5, 11:54 MST
Investigating -
We are investigating an issue with Quote creation. This may affect some users with creating a new Quote. We recommend using the Jobber App for now. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.
Jan 5, 11:46 MST
Resolved -
We have fully investigated, and are no longer experiencing delays with SMS or email delivery. Our Engineering team is actively discussing how to prevent future disruptions similar to this one. If you continue to experience issues with SMS or email delivery, please reach out to support@getjobber.com. Thank you for your patience as we resolved this issue!
Dec 30, 16:51 MST
Monitoring -
We are continuing to monitor the issue with delays to SMS & email delivery. We are seeing improvements in this. Some users may still be affected when sending SMS & email. We greatly appreciate your patience, and will update as soon as the issue has been resolved.
Dec 30, 16:17 MST
Investigating -
We are investigating an issue with delay SMS and email delivery. This may affect some users. We recommend that you do not retry sending any communications as it would result in multiples of the same being sent to your clients. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.
Dec 30, 16:08 MST