All Systems Operational

About This Site

Welcome to Jobber's home for real-time information on system performance and outages. Here you'll find live and historical data on systems status. If there are any interruptions in service, a note will be posted here.

Web Application (Jobber Online)
Operational
API & Mobile Application (Jobber App)
Operational
Jobber Support Operational
Phone Support
Operational
Chat Support
Operational
Third Party Services Operational
Jobber Payments
Operational
Email Services
Operational
Text Messaging Services Operational
QuickBooks Online Integration
Operational
Web Application Subscriptions
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 29, 2023

No incidents reported today.

Sep 28, 2023
Resolved - The issue affecting Text Message Delivery Failures from Verizon and AT&T Networks US. customers is now resolved
We greatly appreciate your patience.

Sep 28, 16:29 MDT
Monitoring - We are observing successful text Messages delivered to Verizon and AT&T networks in the US. We will continue to monitor to ensure full-service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Sep 28, 14:51 MDT
Identified - We have identified the cause of the issue affecting Text Message Delivery Failures for Verizon and AT&T Networks in the US.
Our team will be continuing to update this page as soon as possible.
We greatly appreciate your patience.

Sep 28, 14:08 MDT
Sep 27, 2023
Resolved - We have fully investigated the issue with Jobber Payments update delays.
There may be remaining delays on updates to payments/payouts as items are re-processed over the next two hours.
Instant Payouts may also show that no funds are available in this timeframe as a result.

Please do not re-attempt to collect payment on previously paid items during this time to avoid duplicated payment collection.

Our Engineering team is actively discussing how to prevent future disruptions similar to this one.
If you continue to experience issues with Jobber Payments after 8:00 pm ET, please reach out to support@getjobber.com.
Thank you for your patience as we resolved this issue!

Sep 27, 15:58 MDT
Investigating - We are investigating an issue with Jobber Payments. This may impact updates on payments within the application.
Users may see delays in invoices being marked as paid, payout status updates, and other payment related actions.
We recommend to not re-attempt processing of items as they will be retried once the issue is resolved.
We will update as soon as we have any more information.
We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.

Sep 27, 15:25 MDT
Sep 26, 2023

No incidents reported.

Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.

Sep 19, 2023

No incidents reported.

Sep 18, 2023

No incidents reported.

Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

Sep 15, 2023

No incidents reported.