All Systems Operational

About This Site

Welcome to Jobber's home for real-time information on system performance and outages. Here you'll find live and historical data on systems status. If there are any interruptions in service, a note will be posted here.

Web Application (Jobber Online) ? Operational
API & Mobile Application (Jobber App) ? Operational
Jobber Support Operational
Phone Support ? Operational
Chat Support ? Operational
Third Party Services Operational
Jobber Payments ? Operational
Email Services ? Operational
Text Messaging Services Operational
QuickBooks Online Integration ? Operational
Web Application Subscriptions ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 25, 2024

No incidents reported today.

Apr 24, 2024
Degraded Performance on Subscription Service
Resolved - We have fully investigated, and are no longer experiencing performance degradation with our subscription provider.

Our Engineering team is actively discussing how to prevent future disruptions similar to this one.

If you continue to experience loading errors when attempting to access the plan selection page on our website, please reach out to support@getjobber.com.
Apr 24, 09:47 MDT
Update - We are continuing to monitor for any further issues.
Apr 23, 15:57 MDT
Update - We are continuing to monitor for any further issues.
Apr 23, 14:26 MDT
Monitoring - We are seeing improvements in performance in on subscription services and we are continuing to monitor for any signs of degraded performance.

We greatly appreciate your patience, and will update as soon as the issue has been fully resolved.
Apr 23, 10:47 MDT
Identified - We have received reports indicating that some users are encountering loading errors when attempting to access the plan selection page on our website. This issue stems from performance degradation affecting our third-party subscription service provider.

Our team is actively monitoring the situation with our subscription provider to ensure that this issue is resolved as quickly as possible. We are in continuous contact with their support team to receive updates and push for a resolution.

We understand this may disrupt your access to our services and are diligently working to minimize any inconvenience.

Please feel free to reach out if you have any other questions or concerns.
Apr 23, 10:39 MDT
Investigating - We have received reports indicating that some users are encountering loading errors when attempting to access the plan selection page on our website. This issue stems from performance degradation affecting our third-party subscription service provider.

Our team is actively monitoring the situation with our subscription provider to ensure that this issue is resolved as quickly as possible. We are in continuous contact with their support team to receive updates and push for a resolution.

We understand this may disrupt your access to our services and are diligently working to minimize any inconvenience.

Please feel free to reach out if you have any other questions or concerns.
Apr 23, 10:25 MDT
Apr 23, 2024
Apr 22, 2024
Email Deliverability Issues
Resolved - We have fully investigated, and are no longer experiencing email deliverability issues. Our Engineering team is actively discussing how to prevent future disruptions similar to this one.

If you continue to experience issues with your email please reach out to support@getjobber.com.

Thank you for your patience as we resolved this issue!
Apr 22, 15:21 MDT
Monitoring - We have identified and addressed the problem and are working towards ensuring AOL/Yahoo is aware that we’ve solved the problem.

Although there might be still some users affected, we are seeing improvements in emails being delivered.

This issue has not impacted the security of Jobber’s systems or your data. Learn more about Security at Jobber - https://getjobber.com/security/

We are actively monitoring the situation while we work with our partners to ensure a full resolution. We greatly appreciate your patience and will update you as soon as the issue has been resolved.
Apr 18, 09:43 MDT
Investigating - Our team has received reports that users using AOL/Yahoo email servers (including ATT, Verizon and Rogers) are facing deliverability errors. We are actively monitoring the situation while we work with our partners to ensure a resolution. Thank you for your patience and understanding!
Apr 15, 08:15 MDT
Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.

Apr 18, 2024
Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

Apr 15, 2024
Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

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