All Systems Operational

About This Site

Welcome to Jobber's home for real-time information on system performance and outages. Here you'll find live and historical data on systems status. If there are any interruptions in service, a note will be posted here.

Web Application (Jobber Online) ? Operational
API & Mobile Application (Jobber App) ? Operational
Jobber Support Operational
Phone Support ? Operational
Chat Support ? Operational
Third Party Services Operational
Jobber Payments ? Operational
Email Services ? Operational
Text Messaging Services Operational
QuickBooks Online Integration ? Operational
Web Application Subscriptions ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Nov 9, 2025

No incidents reported today.

Nov 8, 2025

No incidents reported.

Nov 7, 2025

No incidents reported.

Nov 6, 2025
Some users are being directed to a trial setup flow after login on the mobile app
Resolved - A fix for the issue that caused some users to be redirected to the trial setup flow when logging in to the Jobber Mobile App has been released.

To ensure the fix takes effect, please uninstall and reinstall the latest version of the app (v6.55).
Nov 6, 11:37 MST
Monitoring - We’ve released a fix for the issue that caused some users to be redirected to the trial setup flow when logging in to the Jobber Mobile App.

To ensure the fix takes effect, affected users should uninstall and reinstall the latest version of the app (v6.55).

Our team continues to monitor performance and will provide a final update once the issue is fully confirmed as resolved.
Nov 5, 13:32 MST
Update - We are aware that some Account Owner users are still encountering the trial setup prompts in Jobber Mobile App today.
As a workaround, we recommend completing the setup prompts, or use Jobber Online in your phone or tablet's mobile browser.
We will update as soon as we have any more information.
We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.
Nov 5, 08:21 MST
Identified - We have identified the issue and a fix is going out with app version 6.54.1

Version 6.54.1 is now live in Apple's App Store, and impacted users can update their Jobber app to this new version. We are still waiting for the app update to go live in the Play Store for Android users.

Accessing getjobber.com on a mobile browser remains the recommended temporary workaround for any impacted Android users until app version 6.54.1 has gone live.
Nov 3, 15:50 MST
Update - As we continue to investigate this issue, it is advised that affected users delete and reinstall Jobber Mobile App.
Nov 3, 08:11 MST
Investigating - We are investigating an issue with Jobber Mobile App. This may affect some users when they login to Jobber Mobile App by redirecting them to a trial setup experience.
We recommend using Jobber Online in your mobile browser as a temporary workaround.
We will update as soon as we have any more information.
We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.
Nov 3, 08:04 MST
Nov 5, 2025
Nov 4, 2025

No incidents reported.

Nov 3, 2025
Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025
Performance issues with incomplete visits showing as complete on the Schedule page
Resolved - We have resolved the issue that was impacting incomplete visits on the New Schedule showing as complete.

Thank you for your patience as we resolved this issue!
Oct 31, 11:29 MDT
Investigating - We are investigating an issue with the Schedule page showing incomplete visits that have already passed as complete.
We will update as soon as we have any more information.
We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.
Oct 31, 10:14 MDT
Oct 30, 2025

No incidents reported.

Oct 29, 2025
Receptionist powered by Jobber AI is unresponsive during inbound calls
Resolved - This incident has been resolved.
Oct 29, 10:20 MDT
Update - We have resolved the issue that was impacting inbound calls to Receptionist powered by Jobber AI.

Thank you for your patience as we resolved this issue!
Oct 29, 10:19 MDT
Investigating - We are investigating an issue with Receptionist powered by Jobber AI not responding to inbound calls.

We will update as soon as we have any more information.

We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.
Oct 29, 09:45 MDT
Oct 28, 2025
Redirect loop in Jobber Online when accessing some pages
Resolved - We have resolved the issue that was impacting page loading of Clients list, and creation of Requests & Jobs in Jobber Online.
Oct 28, 12:05 MDT
Identified - We have identified the source of the page loading issue and a fix is being implemented.
Oct 28, 09:15 MDT
Investigating - We are investigating an issue with page loading. This may affect some users who are attempting to view Clients list or create Requests & Jobs in Jobber Online.
We recommend that you use Jobber Mobile App for the meanwhile.
We will update as soon as we have any more information.
We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.
Oct 28, 07:42 MDT
Performance Issues with our New QuickBooks Sync Activity page
Resolved - We have fully investigated, and are no longer experiencing performance issues with our new QuickBooks sync activity page. Our Engineering team is actively discussing how to prevent future disruptions similar to this one.
Thank you for your patience as we resolved this issue!
Oct 28, 09:01 MDT
Investigating - We are investigating an issue with our New QuickBooks sync activity page. This may affect some users with accessing the QuickBooks sync activity page.
We will update as soon as we have any more information.
We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.
Oct 28, 08:04 MDT
Oct 27, 2025
Requests with images attached cannot be saved in Jobber Mobile App
Resolved - Requests created with image attachments in Jobber Mobile App will no longer cause a Network Unavailable error.
Oct 27, 12:51 MDT
Update - We are continuing to investigate this issue.
Oct 27, 12:01 MDT
Update - We are continuing to investigate this issue.
Oct 27, 11:58 MDT
Investigating - We are investigating an issue with saving Requests in Jobber Mobile App. This may affect Android and iOS users who create Requests and upload images to them.
In the meantime, we recommend that you use Jobber Online (getjobber.com) in a mobile browser to create Requests which have images included.
We will update as soon as we have any more information.
We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.
Oct 27, 11:54 MDT
Oct 26, 2025

No incidents reported.

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