We are continuing to investigate. We are still experiencing extremely slow response times. Users will have slow responses or may be unable to use Jobber entirely.
Posted May 07, 2018 - 13:12 MDT
Update
We have taken our API servers out of maintenance mode.
Posted May 07, 2018 - 12:24 MDT
Investigating
An emergency restart did not resolve the issue. We are still experiencing extremely slow response times. Users will have slow responses or may be unable to use Jobber entirely. The app is still in maintenance mode and is completely inaccessible.
Posted May 07, 2018 - 11:59 MDT
Monitoring
We are monitoring the effect of our emergency maintenance.
Posted May 07, 2018 - 11:51 MDT
Update
Jobber is currently undergoing emergency maintenance and is down.
Posted May 07, 2018 - 11:43 MDT
Update
We are continuing to investigate this issue.
Posted May 07, 2018 - 11:42 MDT
Update
We are continuing to investigate this issue.
Posted May 07, 2018 - 11:41 MDT
Investigating
We are currently experiencing extremely slow response times. Users will have slow responses or may be unable to use Jobber entirely.
Posted May 07, 2018 - 10:56 MDT
This incident affected: Web Application (Jobber Online) and API & Mobile Application (Jobber App).