PDFs with Signatures cannot be opened from Notes

Incident Report for Jobber

Resolved

This issue has now been resolved, and all affected systems are operating normally. Our Engineering team is actively discussing how to prevent similar disruptions in the future. If you continue to experience any issues, please contact us at support@getjobber.com.
We understand how critical Jobber is to your business and appreciate your patience while we worked to resolve this.
Posted May 28, 2026 - 12:32 MDT

Investigating

We’ve identified the cause of the issue affecting the opening of signature attachments in Notes on Quotes, Jobs, and Invoices for all users. Our team is actively working on a fix to resolve this as quickly as possible.
Posted May 28, 2026 - 08:35 MDT
This incident affected: Web Application (Jobber Online) and API & Mobile Application (Jobber App).
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