We are fully investigated and are no longer experiencing performance issues across Jobber. Our Engineering team, along with our third-party providers, is actively working on ways to prevent similar disruptions in the future.
Thank you for your patience as we resolved this issue!
Posted Oct 20, 2025 - 15:49 MDT
Monitoring
We are continuing to monitor performance issues across Jobber due to a third-party issue. We are seeing improvements across the board.
We greatly appreciate your patience and will provide an update as soon as the issue has been resolved.
Posted Oct 20, 2025 - 15:11 MDT
Update
We are continuing to investigate this issue.
Posted Oct 20, 2025 - 12:17 MDT
Update
Jobber is experiencing performance issues due a third party issue. This issue is impacting contacting Jobber Support through phone and chat. For account support you can reach us at support@getjobber.com.
Our team is working to resolve these issues as quickly as possible.
Posted Oct 20, 2025 - 10:55 MDT
Update
We are continuing to investigate this issue.
Posted Oct 20, 2025 - 09:33 MDT
Investigating
We are aware of performance issues with Jobber due to an outage with an upstream provider (AWS.) This issue could affect contacting Jobber Support, and general performance issues across the platform.
We will update as soon as we have any more information.
We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.
Posted Oct 20, 2025 - 09:13 MDT
This incident affected: Web Application (Jobber Online), API & Mobile Application (Jobber App) and Jobber Support (Phone Support, Chat Support).