We have fully investigated, and are no longer experiencing slow loading times in Jobber. Our Engineering team is actively discussing how to prevent future disruptions similar to this one.
If you continue to experience issues with slow loading times please reach out to support@getjobber.com.
Thank you for your patience as we resolved this issue!
Posted May 02, 2025 - 09:15 MDT
Monitoring
We continue to monitor the issue with loading times across Jobber and have observed some improvements.
Some users may still be affected when loading pages or interacting with buttons.
We greatly appreciate your patience, and will update as soon as the issue has been resolved.
Posted May 02, 2025 - 08:50 MDT
Identified
We have identified the cause of the issue affecting load times for users.
Our team will continue to update this page as soon as possible.
Posted May 02, 2025 - 07:48 MDT
Investigating
We are investigating an issue with slow loading times in both Jobber Online and Jobber Mobile App. This may affect all users.
We will update as soon as we have any more information.
We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.
Posted May 02, 2025 - 06:46 MDT
This incident affected: Web Application (Jobber Online) and API & Mobile Application (Jobber App).