Errors when logging into Jobber Online

Incident Report for Jobber

Resolved

This incident has been resolved.

Posted Jan 03, 2025 - 09:35 MST

Monitoring

A fix has been implemented and we are monitoring to ensure no more errors occur when logging in.

Posted Jan 03, 2025 - 09:29 MST

Identified

Some users are running into 500 errors when logging into Jobber Online. We are aware of the cause and working towards a resolution. In the meantime, logging in directly to a page like https://secure.getjobber.com/clients can help to bypass the error.

Posted Jan 03, 2025 - 08:29 MST

This incident affected: Web Application (Jobber Online).