Subscription Issues Within Jobber

Incident Report for Jobber

Resolved

We have fully investigated, and are no longer experiencing issues with our subscription infrastructure. Our Engineering team is actively discussing how to prevent future disruptions similar to this one with our partners.
If you continue to experience issues with billing, please reach out to support@getjobber.com.
Thank you for your patience as we resolved this issue!

Posted Sep 30, 2025 - 13:36 MDT

Investigating

We are investigating an issue with billing failures, which may affect users who are trying to purchase or change subscription plans.

We will provide an update as soon as we have more information. We understand how important it is for Jobber to run smoothly for your business, so we greatly appreciate your patience at this time.

Posted Sep 30, 2025 - 13:28 MDT

This incident affected: Third Party Services (Web Application Subscriptions).