AT&T Outage affecting 2FA Deliverability

Incident Report for Jobber

Resolved

We have fully investigated, and are no longer experiencing issues with 2FA Deliverability for AT&T customers!
If you continue to experience issues with this please reach out to support@getjobber.com.
Thank you for your patience as we resolved this issue!
Posted Apr 22, 2025 - 11:08 MDT

Monitoring

We are seeing some improvements with 2FA deliverability for AT&T customers and are continuing to monitor the issue

We greatly appreciate your patience, and will update as soon as the issue has been resolved.
Posted Apr 22, 2025 - 09:00 MDT

Update

We are continuing to investigate this issue.
Posted Apr 22, 2025 - 07:44 MDT

Investigating

We are investigating an issue with 2FA code deliverability due to AT&T experiencing service outages. This may affect users who use AT&T to receive SMS.
We will update as soon as we have any more information.
We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.
Posted Apr 22, 2025 - 07:44 MDT
This incident affected: Web Application (Jobber Online).