We have fully investigated, and are no longer experiencing uploading attachments to notes, and sending emails with attachments. Our Engineering team is actively discussing how to prevent future disruptions similar to this one.
If you continue to experience issues with viewing internal notes or sending emails with attachments, please reach out to Jobber Support.
Thank you for your patience as we resolved this issue!
Posted Nov 26, 2025 - 16:54 MST
Investigating
We are currently investigating an issue where attachments uploaded to internal notes are not viewable at this time. Emails with file attachments are also not being sent at this time.
We will update as soon as we have any more information.
We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.
Posted Nov 26, 2025 - 16:21 MST
This incident affected: Web Application (Jobber Online) and API & Mobile Application (Jobber App).